Well, mercy goodness, will wonders ever cease? All the stars must be lined up in a very special way today! Samsung sent a repairman (albeit he didn't speak much English) to change the 7 capacitors in our flat screen that have gone out. It took him all of 15 minutes! BINGO! The TV actually comes on immediately now when you push the button! What a concept!!! We have been waiting up to 10 minutes for the darn thing to power up! This can be a crises, especially if its time for the Housewives of Beverly Hills or the Bachelor! If you go online, it appears Samsung is having this problem with this particular model. However, if you call Samsung, you have to practically be able to talk a dog off a meat truck to get them to admit it, much less offer to come out and fix the problem, free of charge.
Yesterday our Cuisinart Coffee On Demand leaked hot coffee all over the counter! An entire pot of steaming hot Sumatra coffee running across the counter with so much force it actually had a current! Wasted! Gary dried it out and examined it and discovered the gizmo where the coffee comes out was cracked! We got this coffee maker in April. The last one was 4 respectable years old before it conked out. Strangely, Gary found the warranty papers along with the receipt (which he never keeps) and I trotted it back to Lowes where they happily gave me a new one! Amazing!
When I got home I decided to really test my luck and called Weirs about our mattress. We bought the bed in late December when we moved here and now it has these big dents; body impressions on each side. It looks as if Mr & Mrs Claude Rains (Invisible Man) are still sleeping in it!!! Seriously, the minute you lay down you are literally sucked into either the right side pit or the left pit. We are big people but sheesh we aren't THAT big!
Figuring Weirs would just laugh at me (like the salesman I spoke with 6 months ago did), I immediately asked for the customer service department. I told the fella what was going on and he cheerfully set up an appointment for several folks to come out and "inspect" the mattress! I can scarcely wait for next Wednesday!
I have been so upset about not sleeping that I bought this 'Nuvo Gel Mattress Topper' at Costco a couple of weeks ago. The first night was grand but by the second night, by golly, the topper had itself been sucked into the dents!! With the gel topper it gave me the feeling of sleeping in quick sand, eventually only my nose would be visible!!! Arghhhhh
So, yesterday I told Gary we need to flip it over and put the gel topper on the bottom side (because I knew the bottom wasn't a pillow top). Well, flipping a king sized mattress is no easy feat in itself; especially if you have a bed skirt under it that you would ideally like to keep in place. Add to that, Gary, who is not patient much less even remotely good at taking direction or suggestions well and you have frustrating hair-pulling ordeal sort of like wrestling an alligator while wrestling another alligator! We flipped it over only to find the bottom of the mattress is not sleep-able. I mean, it has a very hard (as in you can knock on it) surface! We ended up rotating the mattress a quarter turn. Now the mattress doesn't fit the box spring because a king size bed isn't square but I dont give a fuzzy little rats ass because last night I finally got some sleep! Its only a matter of time before the dents follow us the quarter turn but hopefully the mattress inspectors will have been here and have an inkling of what we are going thru. Maybe I'll invite them to spend the night
:-)
Faith in Customer (?) Service
Wednesday, January 26, 2011
my iphone that i bought a few months ago is havign battery issues. maybe i should get you to take it in since youve been havign such good luck. :)
ReplyDelete